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Amrut Software Hosts Successful Amrut Tech Summit’23, Explores Modern Service Management
Bengaluru (Karnataka) [India], March 23: On March 16th, 2023, Amrut Software held its highly anticipated tech summit in association with Atlassian at the Taj in Bengaluru. The summit aimed to explore the effectiveness of IT service management (ITSM) in the modern world, with a focus on modern service management versus traditional ITSM. The summit was […]
Bengaluru (Karnataka) [India], March 23: On March 16th, 2023, Amrut Software held its highly anticipated tech summit in association with Atlassian at the Taj in Bengaluru. The summit aimed to explore the effectiveness of IT service management (ITSM) in the modern world, with a focus on modern service management versus traditional ITSM.
The summit was a resounding success, attended by esteemed C-level executives, directors, and heads of various sectors, including IT software, banking, fintech, insurance, financial services, FMCG, and healthcare. The event drew upon the importance of IT service management, which coordinates a myriad of tasks and processes across organizations to deliver real value to customers.
The summit emphasized that the real aim of ITSM is to deliver business services, rather than focusing solely on the “IT” aspect. The discussion centered around the following topics:
